Thinking out loud about people, systems, and change.

We believe people deserve a space that’s honest, relational, and thoughtful. A space where they can ask better questions. Where development doesn’t separate life from work — but recognises how they shape each other. Because who we are is how we lead, live, and relate.

The public service reform agenda is focused on the need to collaborate to integrate. Putting aside the challenges of realising those two...

What are the main challenges to improving public services across adults and children?   For over 30 years, most of my career, I’ve asked,...

Ok, full disclosure: we don’t actually dislike people who work on projects, and in fact, some of our best friends are proje….   In this...

Whether you’re a social worker supporting a vulnerable child or adult, a social prescriber encouraging lifestyle change in a service...

Change and transformation are hard, we get that. Whether it be a simple change initiative, such as improving a referral form or a major...

In many discussions with leaders as I walk them through the journey from transactional to transformational approaches to leadership, I’m...

In the autumn of 2022, I was commissioned to bring focus to the workforce considerations of a musculoskeletal (MSK) care pathway...

We often find ourselves in situations where, despite our best efforts, we’re just not breaking free of those vexed issues that just seem...

Often when we embark on a programme of change, we work hard to clarify and confirm the vision and purpose, setting out clearly what we...

Every entity, whether a single-handed GP practice, a local authority directorate, or a large corporate or NHS Trust, has its own culture...

On this blog we discuss a number of models and approaches to leadership including ‘double-loop learning’, ‘organisational defences’ and...

It’s been a week since the Towards Relational Public Services  conference in Manchester — and I’m still carrying the energy of it. The...